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Recreation Refund Policy

If GEARS recreation cancels a class, a full refund or transfer to another class/session will be offered. All other refund requests must be received over the phone or by email prior to the start of the program. All refunds are subject to approval by the recreation director and any credit card processing fees will not be refunded. Programs requiring advanced purchase of tickets or services may not be refundable unless your spot can be filled (sports leagues, special events, tournaments, swim lessons, aquatics and bus trips). If you are not satisfied with any of our programs, we kindly request your input in the form of suggestions, comments, ideas or changes for improvement in the program survey.